Showdown Displays (PPAI 254687, Platinum) – the No. 8 supplier in the PPAI 100 – has announced that its customer care team has been awarded the prestigious Gold Medal for “Best Customer Service in the Contact Center World” for 2024.

• This marks the third consecutive time that the Brooklyn Center, Minnesota-based firm has received this award.

“Earning the Gold Medal for Best Customer Service on a global level for a third consecutive time is an incredible achievement,” says Jim Thomsen, vice president of customer care at Showdown Displays. “This award is a testament to the dedication and hard work of our team, who consistently go above and beyond to support our customers. We’re honored by this recognition and remain committed to setting high standards for service excellence.”

This award is a testament to the dedication and hard work of our team, who consistently go above and beyond to support our customers.”

Jim Thomsen

VP of Customer Care, Showdown Displays

The Contact Center World awards are presented by ContactCenterWorld to celebrate outstanding achievements in customer service, recognizing organizations and individuals who demonstrate superior innovation, exceptional customer experiences and service quality.

Written by: John Corrigan

Published with Permission from PPAI